Privacy Policy
How we collect, use, and protect your personal information
Introduction
Marshall Epie ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website marshallepie.com (the "Site") or engage with our services.
This policy applies to all information collected through our website, email, text, and other electronic communications made through or in connection with our services.
By using our Site or services, you consent to the data practices described in this policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when:
- Filling out contact forms or project inquiry forms
- Subscribing to our newsletter
- Engaging with our blog or commenting on posts
- Contacting us via email or other communication channels
- Requesting quotes or consultations
This information may include:
- Name and contact information (email, phone, address)
- Company name and job title
- Project requirements and business information
- Communication preferences
Usage Information
We automatically collect certain information when you visit our Site:
- IP address and device information
- Browser type and version
- Pages visited and time spent on pages
- Referring website and search terms
- Operating system and device type
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website performance and usage patterns
- Provide personalized content and recommendations
- Enable social media features and integrations
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery
- Respond to inquiries and provide quotes
- Deliver requested services and support
- Process project consultations
- Manage client relationships
Communication
- Send newsletters and updates
- Notify about service changes
- Provide technical support
- Send marketing communications (with consent)
Improvement
- Analyze website usage and performance
- Enhance user experience
- Develop new features and services
- Conduct market research
Legal Compliance
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms of service
- Resolve disputes and issues
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist in operating our website, conducting business, or serving users (e.g., hosting, analytics, email services).
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
Consent
We may share information with your explicit consent or at your direction.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure server infrastructure
- Regular security updates and patches
- Access controls and authentication
Administrative Safeguards
- Limited access to personal information
- Employee training on data protection
- Regular security assessments
- Incident response procedures
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Your Rights and Choices
Under applicable data protection laws (including GDPR and UK Data Protection Act), you have the following rights:
Access
Request access to your personal information
Rectification
Request correction of inaccurate information
Erasure
Request deletion of your personal information
Portability
Request transfer of your information
Restriction
Request limitation of processing
Objection
Object to processing of your information
Withdraw Consent
Withdraw consent for processing
Complaint
Lodge a complaint with supervisory authority
To exercise any of these rights, please contact us at hello@marshallepie.com. We will respond to your request within 30 days.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
We are committed to resolving any privacy-related issues promptly and transparently.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- We will notify you of significant changes via email or website notice
- Your continued use of our services constitutes acceptance of the updated policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.