Epie Electricians
Electrical Support — On Your Terms
Two ways to get the help you need — remote or in person.
🔧 Service 1: Remote Technical Support
Via video call — WhatsApp, FaceTime, or similar
For technicians, students, and capable DIY individuals who have the tools and materials ready but need expert guidance to execute the job correctly.
How it works
- 1. Contact us to describe the job
- 2. We agree a price upfront based on complexity and time
- 3. We connect via video call
- 4. Marshall or a qualified technician walks you through step by step
- 5. You carry out the work safely under live supervision
Who this is for
- ✓ Apprentices and students wanting professional backup
- ✓ Capable DIYers tackling first-time electrical work
- ✓ Technicians needing a second opinion on a complex job
Pricing: Agreed between you and Marshall before the session starts. Typically a fraction of a call-out — and you keep the skills afterwards.
🚐 Service 2: On-Site Call-Out
A qualified electrician comes to you
We send a qualified electrician to your location to assess and carry out the work. Best suited for jobs that require specialist tools, certification, or where you simply prefer a professional to handle it entirely.
How it works
- 1. Contact us with your location and a description of the job
- 2. We provide a quote and agree a time
- 3. A qualified electrician arrives, assesses, and completes the work
- 4. Job signed off and any relevant certification provided
Who this is for
- ✓ Those without the tools or confidence to carry out the work themselves
- ✓ Jobs requiring official sign-off or compliance certification
- ✓ Larger or more complex electrical installations
Pricing: Call-out rates apply. Significantly higher than remote support — reflecting travel, labour, and materials on site.
Which service is right for you?
| Situation | Recommended Service |
|---|---|
| You have the tools and materials | Remote Support |
| Small job, first time doing it | Remote Support |
| You need it certified / signed off | On-Site Call-Out |
| You don't have the right tools | On-Site Call-Out |
| Large or complex installation | On-Site Call-Out |
Get in Touch
We'll get back to you within 24 hours to discuss your job and agree next steps.